supperbaji's Privacy Policy

1 Introduction and Scope

supperbaji (referred to hereinafter as "we", "us", or "the platform") provides an online betting and casino service for users in Bangladesh. This Privacy Policy ("Policy") applies to the supperbaji website https://supperbaji.cam and all services connected to it.

The main purpose of this Policy is to clearly inform you about what kind of personal information we collect, how that information is used, who it may be shared with, and what steps we take to protect your information.

By using our platform, you are considered to have given your consent to this Privacy Policy. If you disagree with any part of this Policy, please refrain from using our services and contact us.

This Policy applies only to individuals who are legally eligible to use the site and who are at least 21 years of age. We do not knowingly collect information from minors; if we become aware of any such information, it will be deleted immediately.

2 Information Collection

supperbaji collects user information from various sources. The types and sources of information collected are described in detail below:

2.1 Registration and Account Information

When you open an account at supperbaji, we collect the following information:

• Full name and username
• Email address
• Date of birth (for age verification)
• Residential address
• National ID number or passport details (for identity verification)

2.2 Financial Information

During deposit and withdrawal processes, we collect:

• bKash, Nagad, Rocket, or Upay account numbers
• Bank account details (for bank transfers)
• Transaction history and amounts

2.3 Technical Information

When you browse our website, the following information may be collected automatically:

• IP address and device identification details
• Browser type and version
• Operating system information
• Page visit duration and browsing patterns
• Referrer URL (the site you came from)

2.4 Support and Communication Information

When you contact us via live chat or email, a record of that conversation may be stored, which helps us improve the quality of our service.

3 Purpose of Data Use

We use the information we collect only for legitimate and transparent purposes. The main purposes of use are outlined below:

3.1 Account Management and Identity Verification

Information is used to open and manage your account and to ensure its security. This information is required to complete the national identity verification (KYC — Know Your Customer) process.

3.2 Financial Transaction Processing

Financial information is used to correctly process your deposit and withdrawal requests, to prevent fraud, and to maintain transaction records.

3.3 Service Quality Improvement

Information is used to analyse user experience and improve the platform's games, bonus offers, and overall service quality.

3.4 Promotional Communications

With your consent, we may contact you to inform you about new offers, bonuses, and promotions. You can request to opt out of such communications at any time.

3.5 Legal and Regulatory Obligations

Information is stored and used to meet obligations related to anti-money laundering (AML) and counter-terrorism financing (CTF), and to ensure responsible gaming.

3.6 Responsible Gaming Monitoring

Information is used to monitor user playing patterns, to identify problematic gaming behaviour, and to provide necessary support. To learn more, visit our Responsible Gaming page.

4 Data Sharing

supperbaji does not sell your personal information or transfer it to third parties for commercial purposes. However, information may be shared on a limited basis in the following circumstances:

4.1 Service Provider Partners

Only the necessary information is shared with trusted service providers for payment processing (bKash, Nagad, Rocket, Upay, banks), identity verification, fraud prevention, and technical support. These partners are contractually bound to comply with our data protection standards.

4.2 Game and Technology Providers

The minimum necessary information may be shared to ensure the smooth operation of technology from game developers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, JILI, and PG Soft.

4.3 Legal Obligations

We may be legally required to disclose information under court orders, legitimate requests from government regulatory bodies, or applicable law.

4.4 Business Transfers

In the event of a business merger, acquisition, or asset sale, user information may be transferred. In such circumstances, we will notify users in advance.

5 Cookies and Tracking

The supperbaji website uses cookies and similar technologies. Cookies are small data files stored in your browser or on your device.

5.1 Essential Cookies

These cookies are necessary for the basic functionality of the platform. They are used to maintain login sessions, ensure security, and keep the payment process running. Disabling these cookies will prevent the site from functioning properly.

5.2 Analytics Cookies

Analytics cookies are used to monitor website usage and improve our service. This information is generally stored in aggregate form.

5.3 Preference Cookies

These cookies are used to remember your language preference, display settings, and other personalised settings.

5.4 Cookie Controls

You can reject or delete cookies from your browser settings. However, disabling certain cookies may limit some features of the site.

6 Data Retention

supperbaji stores your information only for as long as necessary to fulfil the original purpose for which it was collected, or as required to meet legal obligations.

6.1 Retention Periods

• Account information: at least five (5) years after account closure
• Financial transaction records: at least seven (7) years (as required by law)
• Support conversations: two (2) years
• Technical logs: up to six (6) months

6.2 Data Deletion

Once the retention period ends, information is securely and permanently deleted or anonymised so that your identity cannot be determined in any way.

6.3 Data Storage Location

Your information is stored on secure servers. For international data transfers, appropriate protective measures are ensured.

7 Your Rights

Every user registered on the supperbaji platform has the following rights regarding their own information:

7.1 Right to Access

You can request to know what information we hold about you and to receive a copy of that information.

7.2 Right to Rectification

If any of your information is incorrect or incomplete, you can request that it be corrected.

7.3 Right to Erasure

In certain circumstances, you can request that your personal information be deleted. However, we may be required to retain some information due to legal obligations.

7.4 Right to Restrict Processing

You can request that the processing of your information be restricted, particularly when there are questions about the accuracy of the information.

7.5 Right to Data Portability

You have the right to receive your information in a machine-readable format and to request its transfer to another service if needed.

7.6 To Exercise Your Rights

To exercise any of the above rights, contact us via live chat or email. We will generally respond to your request within 30 days.

8 Security Measures

To protect your information, supperbaji applies internationally recognised technical and organisational security measures.

8.1 Encryption Technology

SSL/TLS encryption is used on the website, which keeps all information exchanged between your browser and our servers secure. Financial information is stored in encrypted form.

8.2 Access Controls

Only authorised staff can view user information on a need-to-know basis. All internal access is logged and monitored.

8.3 Periodic Security Reviews

Security reviews are conducted regularly to identify potential risks and to keep the system secure.

8.4 In the Event of a Data Breach

If a data breach occurs, we will notify affected users as quickly as possible and take the necessary corrective measures.

8.5 User Responsibilities

Keep your account password confidential and do not share it with anyone else. If you notice any suspicious activity, contact us immediately.

9 Third-Party Services

The supperbaji platform integrates various third-party services that provide a complete betting experience.

9.1 Game Providers

Software from reputable game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, JILI and PG Soft is used. These providers handle data according to their own privacy policies.

9.2 Payment Gateways

Financial transactions are processed through bKash, Nagad, Rocket and Upay. These payment providers follow their own security and privacy standards.

9.3 Responsibility for External Links

If our platform contains links to any external websites, supperbaji is not responsible for the privacy policies of those sites. Users are encouraged to read the privacy policy of each site individually.

10 Policy Changes

supperbaji may update this privacy policy from time to time. The "Last Updated" date at the top of the page will change to reflect any updates.

10.1 Notice of Changes

If there are significant changes to the policy, we will notify you via a notice on the platform or by email. Continued use of the platform after changes have been made constitutes your acceptance of the revised policy.

10.2 Previous Versions

Previous versions of the policy may be obtained by contacting us if needed.

10.3 Regular Review

This policy is reviewed annually to keep up with changes to our services, legal requirements and industry best practices.

11 Contact Us

If you have any questions or concerns about this privacy policy, or wish to exercise your rights regarding your information, please contact us:

We generally respond to all privacy-related requests within 30 business days. For urgent matters, contacting us via live chat is the fastest option.

For more information, please also visit our Terms and Conditions and Responsible Gaming pages.

supperbaji is for individuals aged 21 and above only. Please play responsibly. For support with problem gaming, visit our Responsible Gaming page.